IT PMO Coordinator - JG3

Location: Manchester / Dartford UK based but global scope

Are you a PMO professional who can take a pro-active approach in seeking and driving forward key activities that underpin successful delivery in IT? We need you to support our mission to be provide information systems and services for an evolving business model.

Can you manage new project requests into the IT Portfolio and SPM/PPM system? Then come and support our Project Managers with their projects. If you want to see what this looks like in construction, then keep reading.

The role will coordinate the activities that underpin the successful delivery of IT projects across demand and delivery. The part you will play is to ensure there is a portfolio view of projects from demand until closure.

Duties include:

• Manage new project requests into the IT portfolio and SPM/PPM system (ServiceNow)
• Support Demand and Project Managers in the management of the IT Projects and resolution of issues, and ensure risks are captured.
• Collate and input to regular and ad-hoc reports using ServiceNow and Excel
• Work with Demand and Project Managers to ensure ServiceNow data is accurate.
• Assist the project and portfolio team in managing their projects via SPM/PPM
• Provide the wider team with guidance and support in raising and managing projects in SPM/PPM, and following the IT project framework
• Undertake introduction meetings for new PMs on PMO processes and tools (ServiceNow and Resource Allocation Tracker)
• Maintain the PMO knowledge sites, guidance and documentation
• Update ServiceNow with project financial data and work with finance stakeholders to ensure accurate finance data
• Maintain the Resource Allocation tracker, ensuring data is up-to-date and accurate.
• Work with IT Project Managers and Resource Leads to ensure the Resource Allocation Tracker is maintained and proactively used
• Undertake project closure reviews, and adopt a continuous improvement approach to lessons learned.
• Arrange and maintain the PMO calendar and shared mailbox
• Schedule PMO meetings including meeting room, Teams Meetings and VC bookings

Essential skills required:

• ServiceNow
• Office 365 applications
• Experience of successfully managing multiple stakeholders with conflicting demands and priorities

Desired experience

• ITIL
• Prince2, PMP or similar qualification
• Change Management
• Understanding or working history within a project management environment
• Basic understanding of the functions within IT

If you have a keen interest in IT and the benefits it provides then apply today. In return you will get job satisfaction through a variety of IT environments and a forward thinking construction company.

About us:

We are an international engineering and construction company delivering state-of-the-art infrastructure and buildings projects for clients in the UK, Middle East and Australia.

Certainty, reliability, quality – this is what our clients want. And at Laing O'Rourke, we have more than 150 years of experience delivering it. Laing O'Rourke's story is one of energy, passion, ambition, people and teamwork. We harness the power of our experience, stretching back over a century and a half to deliver certainty for our clients.

As part of the Disability Confident scheme, we would like to enable access to candidates with long term health conditions and disabilities through the ‘Offer an interview scheme'. This supports applicants that meet the essential criteria by offering an interview for the advertised position. Please let us know prior to interview what adjustments are required as well as discussing how we can support you in the workplace.

We want to ensure our recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, please email resourcingteam@laingorourke.com

#LI-SB1